We’re excited to share that RingSquared, the parent company of AccessPlus, has once again received a perfect service quality score and official commendation from the New York State Public Service Commission – for the sixth year in a row!
This recognition honors telephone service providers in New York that deliver the best performance and service to their customers. In 2024, RingSquared earned:
- A 100% Customer Trouble Response Rate (CTRR)
- And a 0% Complaint Rate
What This Means for AccessPlus Customers
AccessPlus is part of the RingSquared organization, which means the same high-performance network and expert support teams recognized by the New York State Public Service Commission is behind the voice and data services we’re delivering across the Northeast!
Whether you’re a business or local resident relying on AccessPlus for all your connectivity, you’re supported by a carrier-grade network known for its for reliability, speed, and scalability.
Read the full press release here: RingSquared Earns 6th Consecutive Perfect Score and Commendation
Explore AccessPlus
- AccessPlus Supports Community Technology and Connection at TEDx Berkshires 2025
- AccessPlus Joins Elizabeth Freeman Center’s Rise Together Walk
- Pittsfield City Council Approves AccessPlus Fiber Optic Build Throughout City
- AccessPlus Awarded Additional Funding to Expand Fiber Internet Access in Pittsfield
- AccessPlus Presenting at Pittsfield City Council
